Exchange And Returns

Conditions for Returns and Exchanges:

• Products are eligible for returns only if there is a manufacturing fault that cannot be fixed.
• To be eligible for a refund or replacement, requests for returns and exchanges must be made within 48 hours of receiving the order.
• We kindly request customers to provide multiple images: one showing the product open for damage inspection and another with the product securely packed. This step is crucial for processing the return or exchange efficiently.

Refund Processing:

• Prepaid Order Refund: Refunds for prepaid orders are processed promptly within 48 hours after the product is picked up from your location.
• COD Order Refund: Refunds for Cash on Delivery (COD) orders are processed between 8-10 working days after the product is picked up from your location. This process is initiated upon receiving your bank details. Please note that cash refunds are not provided.